FAQ

We offer psychological assistance to migrants and refugees, regardless of their current legal status or their date of arrival in Belgium. We focus specifically on people who have no or limited access to regular health care services.

We offer psychological help for the ages of 2,5 years and up.

 

In Solentra we focus on refugee families. This means we offer help for both children and their parents. Depending on the project, adults who are not seen in a family context can also receive psychological guidance. This is the case for the Brussels region for example, thanks to the GGC project zorg in kleur (care in color). Other cooperations with, among others, public welfare services (OCMW’s) and Fedasil make sure that we can also reach this target population. After individual assessment we will determine the eligibility of your referral (made via our website).

Referral is done via the institution. If you work in a private praxis and would you like to refer a client, please contact us and we will see what can be done.

As part of our philosophy, the patient never pays fort he therapy costs. Therefore we are always looking for funds to cover the cost of therapy we give to refugees.  Depending on the area of residence, age, etc. a patient can be eligible to receive psychological guidance within a certain project.

We work together with important actors in the field such as Fedasil, the Red Cross, and different public centres for social welfare, and foster care. They cover the costs for their clients. When a referral is made through one of these organizations, the billing is sent directly to them.

Also organizations such as Caritas, or smaller public welfare services, etc. can take on the cost of psychological guidance. There is a standard form available for these instances. If your client does not ‘fit’ in one of our projects, you will be contacted to discuss this option.

The costs of one consultation of 1.5 hours is  €90 . When an interpreter needs to be provided, an extra cost of €50 per consultation is added.

No, this is not a problem. We use interpreters in our sessions in order to avoid this barrier to psychological care. Even when your client has been in Belgium for a certain amount of time and has an adequate comprehension of Dutch, it is often advisable to work in the native language, as this is the language in which emotions are stored.

The consultations take place in our offices, spread over Flanders and Brussels. We take care to help you as close to home as possible, however this depends on our ongoing cooperations and projects.

Oost-Vlaanderen does not have a cooperation with  Solentra at the moment. For this reason we refer  the majority of our referrals from this province to other institutions.

Exceptionally, we conduct home visits. However consultations always take place at our offices.

 

Considering an increase in demand during recent months, we are currently working with a waiting list. How long this list is, depends on several factors. When we receive a referral, we do our best to adequately estimate the time until intake. Due to the complexity of our cases, waiting times can vary. However, we try to keep them to a minimum.

We are part of Paika, the psychiatric department of  UZ Brussel, and we have weekly psychiatric consultations in our Brussels office.  When the distance to Brussels is to big, we will help you search for a psychiatrist in your neighborhood.

Yes. We offer different thematic trainings, aimed at various audiences.

If you have a specific request, we offer customized trainings within our area of expertise. . Please contact us with your request at solentra@uzbrussel.be.

Price of training is €500 per half day. Under certain conditions our trainings are offered for free . For more information, visit our website at: http://solentra.be/nl/opleiding,_vorming_en_training

Nieuwsbrief

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